Refund policy

**Refund Policy**

All orders are prepared fresh by our restaurant partners. Because food is perishable, we can't take returns — but if something's wrong with your order, we'll make it right.

• **Missing or wrong items:** text us within 30 minutes of delivery with your order details and a photo, and we'll refund or redeliver those items.
• **Cancelled before the restaurant starts cooking:** full refund.
• **Cancelled after cooking started:** no refund, since the food's already being made.
• **Very late delivery:** if it's on our dispatch and not the kitchen, reach out and we'll work something out.

To request a refund, text 469-706-9793 with your name and order number. Approved refunds go back to your original payment method within 5–10 business days.

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That 30-minute window doubles as driver protection too — nobody can claim a missing taco two hours later when the driver's across town.